// Von picks a team. Who moves the ticket?
// Teaching excerpts; see the explanation and boundaries on the episode page.

// Send the question to the local service
const reply = await client.systemOne({
  state: { ticket },
  questions: { team: choice("Which team?", teams) }
});

// A choice has not moved a ticket
const target = knownTeam(answer.choice)
  ? answer.choice : "review";
enqueue(target);

// Use judgment only when needed
if (knownTeam(ticket.team)) {
  enqueue(ticket.team);
}